Privacy Policy.

Web Viral Solutions ("we", "us", "our") is a performance growth agency providing paid media, creative, conversion optimisation, analytics and retention services. This Privacy Policy explains what information we collect through this website and in the course of our work, why we collect it, and the choices you have.

• Enquiry details. When you submit a form or email us, we receive the details you provide — typically your name, work email, website, monthly ad spend range and message.
• Communication records. We keep records of the emails and calls we exchange with you so we can follow up properly.
• Usage data. Like most websites, we may collect basic technical information (browser type, pages visited, approximate location) to understand how the site is used.
• Cookies. We use a small number of cookies and similar technologies for site functionality and analytics. You can control these through your browser settings.

• To respond to your enquiry and prepare a proposal or audit.
• To deliver the services you've engaged us for, and to report on their performance.
• To send you occasional growth insights or updates, only where you've asked for them. Every marketing email includes an unsubscribe link.
• To improve our website and services.
• To meet legal, accounting and contractual obligations.

Where the GDPR or similar laws apply, we process your information based on: your consent (e.g. marketing emails, optional cookies), our legitimate interests in running and promoting our business (e.g. responding to business enquiries, keeping records), and the performance of a contract when you become a client.

We don't sell your personal information. We share it only with service providers who help us operate — for example email, cloud hosting and analytics tools — under agreements that require them to protect it, and with advisors or authorities where the law requires it. If a service provider processes data on our behalf, it may only use it to deliver its service to us.

Our team and service providers may be located outside your country. Where personal data is transferred across borders, we use recognised safeguards such as standard contractual clauses to make sure it receives equivalent protection.

We keep enquiry and client records only as long as needed for the purposes above — typically up to 24 months after our last contact, or longer where a contract, invoice or law requires us to retain records (for example, tax and accounting rules).

Depending on where you live, you may have the right to access the personal data we hold about you, correct it, delete it, object to or restrict certain processing, and receive a copy of it in a portable format. To exercise any of these rights, contact us through the details on our contact page — we'll respond within a reasonable timeframe. You also have the right to complain to your local data-protection authority.

We use reasonable technical and organisational measures — access controls, encryption in transit and limited access on a need-to-know basis — to protect the information we hold. No system is perfectly secure, but if a breach affecting your data ever occurs, we'll notify you and the relevant authorities as required by law.

Our services are intended for businesses. We don't knowingly collect personal information from anyone under 16.

We may update this policy from time to time. The current version is always published on this page with its "last updated" date. Significant changes will be highlighted on this page.

Questions about your data or this policy? Reach us through the details on our contact page.